Customer Service Pro — Fast-Paced, People-First

Crash Champions; Fairfield (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (Cash From Crash)

5 Paid Holidays

Job summary

Crash Champions is seeking an Administrative Assistant to greet customers, manage calls and emails, and support the General Managers and Service Advisors. You will maintain a clean front desk and route inquiries to the appropriate departments.

The role requires strong organizational skills, excellent customer service, and the ability to multitask in a fast-paced environment. Competitive compensation includes medical, dental, vision, and a 401(k) with match, plus paid holidays.

Qualifications

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.
• Ability to answer a high volume of calls and/or emails daily.
• Attentiveness and patience.

Responsibilities

• Greet and assist customers promptly and professionally.
• Clean workspace, this is the first point of contact our customers have with our facility.
• Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
• Provide clerical and administrative support to the General Managers and Service Advisors.
• Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
• Perform other related duties as assigned

Skills

Customer service

Phone & email handling

Multitasking

Organization

Interpersonal skills

Job description

Crash Champions is seeking an Administrative Assistant to greet customers, manage calls and emails, and support the General Managers and Service Advisors. You will maintain a clean front desk and route inquiries to the appropriate departments.

The role requires strong organizational skills, excellent customer service, and the ability to multitask in a fast-paced environment. Competitive compensation includes medical, dental, vision, and a 401(k) with match, plus paid holidays.