Customer Service Pro — Fast-Paced Center with Growth

Caliber Collision; Watertown (SD); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Overtime

Vacation & Holidays

Career growth opportunities

Job summary

Caliber Collision is hiring a Customer Service Representative at the Watertown Summit center. You will greet customers, assist with inquiries, and coordinate rental car services while maintaining knowledge of insurance requirements and authorizations.

The role emphasizes exceptional service and teamwork in a fast-paced environment. Responsibilities include supporting load level planning, billing basics, and collaborating with internal teams to ensure a smooth customer experience at our

Qualifications

• 1+ years of experience within a customer facing environment.

Responsibilities

• Greet customers and provide extraordinary customer service to internal and external clients.
• Coordinate Rental Car/Tow companies to provide one-stop service for customers.
• Monitor work volume and suggest load level adjustments as needed.
• Navigate multiple software systems (e.g., Microsoft Office) to complete tasks.

Skills

Customer service

Communication

Microsoft Office

Multitasking

Job description

Caliber Collision is hiring a Customer Service Representative at the Watertown Summit center. You will greet customers, assist with inquiries, and coordinate rental car services while maintaining knowledge of insurance requirements and authorizations.

The role emphasizes exceptional service and teamwork in a fast-paced environment. Responsibilities include supporting load level planning, billing basics, and collaborating with internal teams to ensure a smooth customer experience at our