Customer Service Pro: ERP, Zendesk, Growth Path

King Filtration Technologies, Inc.; St. Louis (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Parental leave

Job summary

A filtration technology company in St. Louis, MO is looking for a Customer Service Representative to provide exceptional service by processing transactions and supporting the sales team. Responsibilities include responding to customer inquiries, entering orders into the ERP system, and collaborating with other departments to enhance service. A High School Diploma is required, alongside strong communication and organizational skills. Benefits include medical insurance, 401(k) matching, and career growth opportunities.

Qualifications

• High School Diploma or GED required.
• Experience using ERP systems preferred.
• Strong organizational skills with the ability to prioritize effectively.

Responsibilities

• Respond to customer requests; status updates, returns, etc.
• Enter customer orders into ERP system.
• Follow up with vendors for late Purchase Orders.

Skills

Communication Skills

Organizational Skills

Customer Service Orientation

Proficiency in Microsoft Office

Attention to Detail

Education

High School Diploma or GED

Tools

ERP systems

Zendesk

Job description

A filtration technology company in St. Louis, MO is looking for a Customer Service Representative to provide exceptional service by processing transactions and supporting the sales team. Responsibilities include responding to customer inquiries, entering orders into the ERP system, and collaborating with other departments to enhance service. A High School Diploma is required, alongside strong communication and organizational skills. Benefits include medical insurance, 401(k) matching, and career growth opportunities.