Dynamic Customer Service Specialist – Fast-Paced Environment

Top Tier Events; St. Louis (MO); On-site; USD 30,000 - 50,000; Full time

Job summary

An events management company based in St. Louis, MO is hiring a Customer Service Specialist. This role focuses on delivering exceptional customer service and requires prior experience in customer service or sales. Ideal candidates should possess a high school diploma, strong communication skills, and the ability to manage inquiries and complaints professionally. This position offers an exciting opportunity to work in a dynamic environment, ensuring customer needs are met efficiently.

Qualifications

• 1 year prior sales coordination or customer support experience required.
• Prior SAP experience is a plus.

Responsibilities

• Drive decisions that support internal/external programs and customers.
• Enter, track, monitor and coordinate customer materials.
• Manage time with customers efficiently and effectively.
• Analyze customer needs and provide appropriate solutions.
• Maintain accurate and detailed records of customer interactions.

Skills

Work with a sense of urgency

Upbeat & outgoing mindset

Ability to interact successfully with individuals and teams

Maintain fruitful customer connections

Prior customer service or sales experience

Ability to work effectively independently and within a team

Flexible with multiple tasks

Education

High school diploma or equivalent

Tools

SAP

Job description

An events management company based in St. Louis, MO is hiring a Customer Service Specialist. This role focuses on delivering exceptional customer service and requires prior experience in customer service or sales. Ideal candidates should possess a high school diploma, strong communication skills, and the ability to manage inquiries and complaints professionally. This position offers an exciting opportunity to work in a dynamic environment, ensuring customer needs are met efficiently.