Dynamic Customer Service Pro for Manufacturing

Tier1usa; St. Louis (MO); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Vision insurance

Job summary

Tank Holding Corporation in St. Louis, MO is seeking a Customer Service Representative to provide exceptional service for existing and potential customers.

The role involves handling orders end-to-end, responding to emails and calls, and coordinating with production and logistics to ensure smooth shipments. Candidates should have at least 3 years of customer service experience, strong computer skills including Microsoft Office, and the ability to adapt to changing priorities in a manufacturing

Qualifications

• High school diploma or GED required; college degree preferred.
• 3 years of customer service experience.
• Proficient computer skills including Microsoft Office.
• Ability to adapt to sudden changes due to priorities.

Responsibilities

• Process a high volume of orders from end to end and respond to email inquiries.
• Answer incoming calls on varied topics.
• Configure truckload quantities of products for shipment.
• Handle warranty questions or customer complaints intake.
• Coordinate order flow with production and logistics.

Skills

Computer skills

Phone etiquette

Communication

Teamwork

Problem solving

Education

High school diploma or GED

College degree preferred

Tools

Microsoft Office

Job description

Tank Holding Corporation in St. Louis, MO is seeking a Customer Service Representative to provide exceptional service for existing and potential customers.

The role involves handling orders end-to-end, responding to emails and calls, and coordinating with production and logistics to ensure smooth shipments. Candidates should have at least 3 years of customer service experience, strong computer skills including Microsoft Office, and the ability to adapt to changing priorities in a manufacturing