Customer Service Pro — Rentals, Equipment & Support

U-Haul; Bensalem Township (Bucks County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

ESOP

Job summary

U-Haul is hiring a Customer Service Representative in Bensalem, PA. The role involves helping customers with rentals and equipment, inspecting and preparing units, and using U-Scan tech to manage inventories. You may receive training for hitches, propane filling, and forklift operation during employment.

The position emphasizes teamwork, safety, and continuous learning through U-Haul University while offering paid interviews and a welcoming environment.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Customer service

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Job description

U-Haul is hiring a Customer Service Representative in Bensalem, PA. The role involves helping customers with rentals and equipment, inspecting and preparing units, and using U-Scan tech to manage inventories. You may receive training for hitches, propane filling, and forklift operation during employment.

The position emphasizes teamwork, safety, and continuous learning through U-Haul University while offering paid interviews and a welcoming environment.