Customer Service Pro: Equipment Inspection & Dispatch

U-Haul / Repwest Insurance; Lakewood (CO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our exceptional service, assisting customers with products, services, and equipment. You will inspect, load, and dispatch trucks using U-Scan technology, while educating customers about offerings and ensuring accurate invoices.

Commitment to safety and customer satisfaction is essential, with on-the-job education and opportunities for certification, such as propane and forklift training, offered during employment.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to be the face of our exceptional service, assisting customers with products, services, and equipment. You will inspect, load, and dispatch trucks using U-Scan technology, while educating customers about offerings and ensuring accurate invoices.

Commitment to safety and customer satisfaction is essential, with on-the-job education and opportunities for certification, such as propane and forklift training, offered during employment.