Customer Service Pro: Equipment & Dispatch

U-Haul; Dallas (GA); On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

ESOP

Gym reimbursement

Paid holidays

Discounts on electronics

Job summary

U-Haul in Dallas, GA is hiring a Customer Service Representative to be the face of our service team. You will assist customers in-store and remotely using U-Scan to manage rentals, inspect equipment, and answer questions about products and services.

Requirements include a valid driver’s license and a high school diploma or equivalent. The role offers on-the-job education, a comprehensive benefits package, and opportunities for advancement within a supportive, safety-conscious environment.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Job description

U-Haul in Dallas, GA is hiring a Customer Service Representative to be the face of our service team. You will assist customers in-store and remotely using U-Scan to manage rentals, inspect equipment, and answer questions about products and services.

Requirements include a valid driver’s license and a high school diploma or equivalent. The role offers on-the-job education, a comprehensive benefits package, and opportunities for advancement within a supportive, safety-conscious environment.