Customer Service Pro: Dispatch, Inspect & Assist

U-Haul International, Inc.; Maryland; On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Gym Reimbursement Program

Disounts on Apple products

Job summary

U-Haul International, Inc. is seeking a friendly Customer Service Representative to assist customers inside and outside a U-Haul center, help with rentals, inspect and maintain equipment, and educate customers about products and services using smartphone-based U-Scan technology.

The role offers pay ranging from $15 to $16 per hour with opportunities for on-the-job training, safety education, and advancement.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Customer service

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a friendly Customer Service Representative to assist customers inside and outside a U-Haul center, help with rentals, inspect and maintain equipment, and educate customers about products and services using smartphone-based U-Scan technology.

The role offers pay ranging from $15 to $16 per hour with opportunities for on-the-job training, safety education, and advancement.