Customer Service Pro | Daily Pay + Day Shift

Taylor Corporation

North Mankato (MN)

On-site

USD 22,000 - 31,000

Full time

3 days ago

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Benefits offered by this job

Daily Pay

Job summary

Taylor Corporation is hiring a Customer Service Representative in Minnesota to support customers via phone, email, and live chat. This role emphasizes delivering an outstanding customer experience and representing the company professionally.

Daily Pay is offered, and the position requires a High School diploma or GED with 1+ years of related experience and strong communication, interpersonal, and problem-solving skills. Monday–Friday 8:00am–5:00pm (on-site).

Qualifications

High School diploma or GED.
1+ years of customer-related experience.
Strong verbal and written communication skills.
Strong interpersonal, problem-solving, follow-up, and organizational skills.
Strong computer proficiency.

Responsibilities

Provide a best-in-class customer experience and represent our company in a professional manner.
Respond to customer inquiries through incoming calls, emails, and live chat.
Put forth ideas to develop new best practices to maximize the customer experience.
Demonstrate flexibility in dealing with the personal and stylistic differences of internal and external customers.
Build long-lasting customer relationships.
Research and resolve concerns to ensure customer retention and satisfaction.
Navigate a variety of computer programs and websites.