Customer Service Pro: Cash Handling & Solutions

PLS; Hazel Crest (IL); On-site; USD 23,000 - 26,000; Full time

Job summary

PLS in Hazel Crest, IL is seeking a Customer Service Representative to be the face of the company, delivering superior service and educating customers on our financial products. The CSR will maintain quality standards, handle transactions accurately, and comply with all policies and procedures.

Responsibilities include resolving customer issues, balancing cash drawers, and using the POS system to process transactions, while maintaining a clean store environment and following company guidelines.

Qualifications

• Previous customer service experience in hospitality, financial services, retail or restaurant is preferred.
• Ability to engage with customers and offer products/services based on their needs.
• Exceptional attention to detail and ability to multi-task.
• Professional appearance and demeanor; must be honest and have integrity.
• Able to work flexible hours, including early mornings, evenings, weekends and holidays.
• English fluency is required; English/Spanish bilingual is a plus.

Responsibilities

• Providing outstanding customer service to ensure repeat business.
• Educating customers on our products and services.
• Ensuring all transactions are completed in compliance with regulations.

Skills

Customer service

Multitasking

Attention to detail

Professional appearance

Tools

POS system

Job description

PLS in Hazel Crest, IL is seeking a Customer Service Representative to be the face of the company, delivering superior service and educating customers on our financial products. The CSR will maintain quality standards, handle transactions accurately, and comply with all policies and procedures.

Responsibilities include resolving customer issues, balancing cash drawers, and using the POS system to process transactions, while maintaining a clean store environment and following company guidelines.