Customer Experience Specialist – Drive Orders & Growth

FASTSIGNS #160102; Tempe (AZ); Presencial; USD 32.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid time off

Vision insurance

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Descripción de la vacante

FASTSIGNS #160102 invites you to join our team as a Customer Service Representative in Tempe. You’ll be the first point of contact for customers, learn to prepare estimates, and manage orders to ensure timely delivery of finished work.

We seek an energetic, customer-focused individual with 2–3 years in retail or counter sales, a high school diploma, and strong listening and organization skills. You’ll work in a busy center, interacting via email, phone, and on-site visits.

Formación

• 2-3 years of retail or counter sales experience preferred.
• Outgoing, responsive and eager to learn; able to build relationships.
• Strong listening and organization skills.
• Ability to sit for long periods and view a computer screen for extended times.
• Capable of working under pressure to produce high-volume, high-quality work.

Responsabilidades

• Be the initial contact with current and prospective customers in the FASTSIGNS Center.
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• Participate in daily team meetings and support business/marketing plans.
• Engage with customers via email, telephone, in-person, and on-site visits.
• Build long-lasting relationships and convert prospects into long-term clients.

Conocimientos

Customer service

Communication

Relationship building

Listening

Organization

Educación

High school diploma or equivalent

Descripción del empleo

FASTSIGNS #160102 invites you to join our team as a Customer Service Representative in Tempe. You’ll be the first point of contact for customers, learn to prepare estimates, and manage orders to ensure timely delivery of finished work.

We seek an energetic, customer-focused individual with 2–3 years in retail or counter sales, a high school diploma, and strong listening and organization skills. You’ll work in a busy center, interacting via email, phone, and on-site visits.