Customer Service Pro | Benefits Day 1 + Growth

Rentokil Pest Control North America; Concord (NH); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Day 1 benefits

401(k) matching

Paid holidays

Vacation days

Résumé du poste

Rentokil North America is seeking a Customer Service Representative in Concord, NH. You will be the first point of contact for customers, handling inquiries, scheduling services, and guiding them through our offerings with a courteous and empathetic approach.

The role requires a high school diploma or GED and superb listening and communication abilities. You will support billing questions, data entry, and coordination with Service and Sales teams in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Excellent listening and communication skills.
• Pleasant phone voice and clear speech.

Responsabilités

• Maintain good customer relations on phone and in person.
• Gather information to identify and solve problems.
• Confirm, schedule, and reschedule services for customers.
• Set sales appointments for new customers.
• Answer billing questions.
• Complete general clerical duties.
• Collaborate with Service and Sales teams.
• Promote value of services and suggest upgrades.
• Maintain accurate data entry while speaking with customers.

Connaissances

Active listening

Communication skills

Phone etiquette

Multitasking

Data entry

Attention to detail

Organization

Time management

Weekend availability

Formation

High school diploma or GED

Description du poste

Rentokil North America is seeking a Customer Service Representative in Concord, NH. You will be the first point of contact for customers, handling inquiries, scheduling services, and guiding them through our offerings with a courteous and empathetic approach.

The role requires a high school diploma or GED and superb listening and communication abilities. You will support billing questions, data entry, and coordination with Service and Sales teams in a fast-paced environment.