Customer Service Pro – Auto Collision Center

Caliber Collision; Carson City (NV); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

Weekly pay & overtime

Paid vacation & holidays

Career growth

Hands-on production shop

Job summary

Caliber Collision in Carson City, NV is seeking a Customer Service Representative to greet customers and provide outstanding service. The role includes monitoring load levels, coordinating rental car/tow services, and understanding insurance requirements for authorizations and billing.

The position offers weekly pay with overtime eligibility and benefits from day one. Ideal candidates will have at least 1 year in a customer-facing environment, strong communication skills, and the ability to

Qualifications

• 1+ year in a customer-facing role.
• Strong verbal and written communication.
• Ability to navigate multiple software systems.

Responsibilities

• Greet customers and deliver exceptional service.
• Monitor center work volume and advise on load levels.
• Coordinate Rental Car/Tow services for a seamless experience.
• Understand insurance requirements for authorizations and billing.

Skills

Verbal communication

Written communication

MS Office

Prioritization

Customer service

Team player

Tools

Microsoft Office

Job description

Caliber Collision in Carson City, NV is seeking a Customer Service Representative to greet customers and provide outstanding service. The role includes monitoring load levels, coordinating rental car/tow services, and understanding insurance requirements for authorizations and billing.

The position offers weekly pay with overtime eligibility and benefits from day one. Ideal candidates will have at least 1 year in a customer-facing environment, strong communication skills, and the ability to