Customer Service Pro – Auto Collision Center

Caliber Collision; Bakersfield (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Weekly pay + overtime

Paid vacation & holidays

Career growth opportunities

Hands-on production shop experience

Job summary

Caliber Collision Bakersfield is seeking a Customer Service Representative to greet customers and deliver exceptional service while coordinating rental car arrangements and insurance authorizations. The role emphasizes effective communication and multi-system navigation in a fast-paced shop environment.

At Caliber, benefits begin day one, with weekly pay, overtime eligibility, paid vacation and holidays, and opportunities for internal career growth.

Qualifications

• 1+ years of experience in a customer facing environment.

Responsibilities

• Greet and provide extraordinary customer service to internal and external customers.
• Coordinate with Rental Car/Tow providers to ensure one-stop service for customers.
• Monitor center work volume and recommend load level adjustments when needed.

Skills

Verbal communication

Written communication

MS Office

Prioritization

Customer service

Collaboration

Tools

Microsoft Office

Job description

Caliber Collision Bakersfield is seeking a Customer Service Representative to greet customers and deliver exceptional service while coordinating rental car arrangements and insurance authorizations. The role emphasizes effective communication and multi-system navigation in a fast-paced shop environment.

At Caliber, benefits begin day one, with weekly pay, overtime eligibility, paid vacation and holidays, and opportunities for internal career growth.