Customer Service Pro at Home Improvement Retail

Lowe's; Hamilton (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate in Ohio. You will greet customers, help locate products, and ensure their needs are met while maintaining friendly, professional service. The role involves assisting across departments, stocking, and processing orders as required.

This position offers benefits, opportunities to learn trade skills, and a focus on customer satisfaction in a retail environment. Flexible schedules and growth potential are highlighted by Lowe’s.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech familiarity

Basic math

Stand for long periods

Lift 25 lbs

Job description

Lowe’s is hiring a Customer Service Associate in Ohio. You will greet customers, help locate products, and ensure their needs are met while maintaining friendly, professional service. The role involves assisting across departments, stocking, and processing orders as required.

This position offers benefits, opportunities to learn trade skills, and a focus on customer satisfaction in a retail environment. Flexible schedules and growth potential are highlighted by Lowe’s.