Customer Service & Policy Specialist | Flexible Schedule & Growth

State Farm Agent; Boone (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Boone, NC seeks a Customer Service Representative. The role focuses on generating exceptional customer experiences and entails answering inquiries, processing claims, and assisting with policy changes. Ideal candidates will possess strong communication skills and attention to detail, with a background in customer service preferred. This position offers competitive compensation and numerous benefits including health insurance and paid time off.

Qualifications

• Strong communication and interpersonal skills are essential.
• Must be detail-oriented and able to handle multiple tasks at once.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

A local insurance agency in Boone, NC seeks a Customer Service Representative. The role focuses on generating exceptional customer experiences and entails answering inquiries, processing claims, and assisting with policy changes. Ideal candidates will possess strong communication skills and attention to detail, with a background in customer service preferred. This position offers competitive compensation and numerous benefits including health insurance and paid time off.