Customer Service & Insurance Team Member — Charlotte

Davidstroman; Charlotte (NC); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

401(k) matching

Opportunity for advancement

Paid time off

Job summary

A local insurance agency is seeking a Customer Service Representative to enhance customer experiences and resolve inquiries in Charlotte, NC. This role requires strong communication skills and attention to detail. Candidates should be customer-focused and motivated, with potential growth opportunities in a successful agency. Offering a competitive salary range of $45,000.00 - $70,000.00 annually, the position promises to develop your career in a supportive environment.

Qualifications

• Strong communication and interpersonal skills are essential.
• Must be detail-oriented and able to multitask.
• Customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

A local insurance agency is seeking a Customer Service Representative to enhance customer experiences and resolve inquiries in Charlotte, NC. This role requires strong communication skills and attention to detail. Candidates should be customer-focused and motivated, with potential growth opportunities in a successful agency. Offering a competitive salary range of $45,000.00 - $70,000.00 annually, the position promises to develop your career in a supportive environment.