Customer Service & Pizza Orders Specialist

Domino's Pizza; Mount Vernon (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Pizza in Mount Vernon, IL is hiring a Customer Service Representative to provide friendly, efficient service to customers. You will answer calls, take orders, process payments, and support daily store operations in a fast-paced environment.

The ideal candidate will have strong communication skills, be able to multitask, and work weekends/holidays. High school diploma preferred.

Qualifications

• Excellent customer service and a friendly, professional demeanor.
• Strong verbal and written communication abilities.
• Ability to follow directions and adhere to policies.
• Basic math skills for cash handling.
• Multitask effectively in a fast-paced environment.
• Physical ability to lift up to 25 lbs.
• Weekend and holiday availability.
• Organizational skills to manage multiple orders.

Responsibilities

• Answer incoming phone calls and take customer orders accurately
• Prepare and make pizzas according to company standards
• Process cash and credit card transactions
• Deliver outstanding customer service in a fast-paced environment
• Maintain cleanliness of the work area
• Collaborate with team members to ensure smooth operations
• Handle customer inquiries and resolve issues promptly
• Assist with additional tasks as needed to support the store's operations

Skills

Customer service

Communication

Multitasking

Teamwork

Empathy

Organizational skills

Cash handling

Flexibility

Education

High school diploma or equivalent

Job description

Domino's Pizza in Mount Vernon, IL is hiring a Customer Service Representative to provide friendly, efficient service to customers. You will answer calls, take orders, process payments, and support daily store operations in a fast-paced environment.

The ideal candidate will have strong communication skills, be able to multitask, and work weekends/holidays. High school diploma preferred.