In-Store Customer Care Specialist - Full-Time

Domino's; Mount Vernon (IL); On-site; USD 29,000 - 36,000; Full time

Job summary

A leading pizza delivery chain in Mount Vernon is looking for a Customer Service Representative. The role involves assisting customers with inquiries, processing orders accurately, and providing exceptional service. Ideal candidates should have excellent communication skills, a positive attitude, and the flexibility to work various shifts, including weekends and holidays. Previous customer service experience is advantageous but not mandatory as training is available.

Qualifications

• Strong customer service orientation and a positive, friendly attitude.
• Ability to follow directions and work efficiently in a fast-paced environment.
• Flexibility to work weekends, holidays, and various shifts as needed.

Responsibilities

• Answer incoming phone calls and assist customers with their inquiries and orders.
• Process customer orders accurately and efficiently.
• Provide outstanding customer service, addressing concerns and resolving issues promptly.

Skills

Excellent communication skills

Customer service orientation

Attention to detail

Ability to multitask

Basic computer skills

Education

High school diploma or equivalent

Job description

A leading pizza delivery chain in Mount Vernon is looking for a Customer Service Representative. The role involves assisting customers with inquiries, processing orders accurately, and providing exceptional service. Ideal candidates should have excellent communication skills, a positive attitude, and the flexibility to work various shifts, including weekends and holidays. Previous customer service experience is advantageous but not mandatory as training is available.