Customer Service Pro: Pizza & Fast-Paced Experience

Domino's Pizza; Granite City (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Pizza in Granite City, IL is seeking a Customer Service Representative to greet customers, take orders, and support daily store operations. You will handle phone orders, process payments, and help ensure fast, accurate service.

This full-time role emphasizes teamwork, a friendly demeanor, and the ability to multitask in a busy environment. Previous food service or customer service experience is a plus, with a high school diploma preferred.

Qualifications

• Excellent communication skills with a friendly and professional demeanor.
• Strong attention to detail and ability to follow directions accurately.
• Basic math skills for handling cash transactions.
• Flexibility to work various shifts, including weekends and holidays.
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Team player attitude with a willingness to assist colleagues as needed.
• Ability to thrive in a fast-paced environment and multitask effectively.
• Customer-focused mindset with a commitment to providing exceptional service.
• Previous experience in food service or customer service is a plus, but not required.
• High school diploma or equivalent preferred.

Responsibilities

• Answer incoming phone calls and take customer orders accurately
• Prepare and make pizzas according to company standards
• Process cash and credit card transactions efficiently
• Provide outstanding customer service, addressing inquiries and resolving issues
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various tasks as needed, including cleaning and restocking supplies
• Lift and move items weighing up to 25 lbs.

Skills

Communication skills

Attention to detail

Cash handling

Team player

Multitasking

Customer-focused

Flexibility

Physical stamina

Stand for long periods

Education

High school diploma or equivalent

Job description

Domino's Pizza in Granite City, IL is seeking a Customer Service Representative to greet customers, take orders, and support daily store operations. You will handle phone orders, process payments, and help ensure fast, accurate service.

This full-time role emphasizes teamwork, a friendly demeanor, and the ability to multitask in a busy environment. Previous food service or customer service experience is a plus, with a high school diploma preferred.