Pizza Customer Service Specialist

Domino's; Mount Vernon (IL); On-site; USD 16,531 - 20,664; Full time

Job summary

A well-known pizza chain is seeking a Customer Service Representative for its Mount Vernon location. The ideal candidate will provide exceptional service by accurately taking customer orders, processing transactions, and maintaining cleanliness in the work area. Effective communication and the ability to multitask are essential to thrive in this fast-paced environment, along with a friendly demeanor and a team-oriented mindset. Flexibility to work weekends and holidays is expected, with a preference for candidates holding a high school diploma.

Qualifications

• Must have excellent customer service skills with a friendly demeanor.
• Strong communication abilities, both verbal and written, are essential.
• Capability to follow directions and adhere to company policies.
• Basic math skills for handling cash transactions required.
• Ability to multitask efficiently in a fast-paced environment is necessary.
• Must be physically able to lift up to 25 lbs.
• Flexibility to work weekends and holidays is expected.
• Organizational skills are essential to manage multiple orders simultaneously.
• A team-oriented mindset with a willingness to collaborate is important.
• Empathy and patience in dealing with customer concerns are required.
• Previous customer service experience preferred but not required.

Responsibilities

• Answer incoming phone calls and take customer orders accurately.
• Prepare and make pizzas according to company standards.
• Process cash and credit card transactions.
• Deliver outstanding customer service in a fast-paced environment.
• Maintain cleanliness of the work area.
• Collaborate with team members to ensure smooth operations.
• Handle customer inquiries and resolve issues promptly.
• Assist with additional tasks as needed to support the store's operations.

Skills

Excellent customer service skills

Strong communication abilities

Basic math skills

Ability to multitask

Organizational skills

Team-oriented mindset

Education

High school diploma or equivalent

Job description

A well-known pizza chain is seeking a Customer Service Representative for its Mount Vernon location. The ideal candidate will provide exceptional service by accurately taking customer orders, processing transactions, and maintaining cleanliness in the work area. Effective communication and the ability to multitask are essential to thrive in this fast-paced environment, along with a friendly demeanor and a team-oriented mindset. Flexibility to work weekends and holidays is expected, with a preference for candidates holding a high school diploma.