Customer Service & Pizza Order Specialist

SmartRecruiters, Inc.; Belleville (IL); On-site; USD 24,000 - 30,000; Full time

Job summary

SmartRecruiters, Inc. in Belleville, IL is seeking a Customer Service Representative for our 4000 West Main St location. This full-time role focuses on delivering friendly, efficient service, taking orders, processing payments, and helping customers with inquiries.

You will work with a team to maintain a clean, organized store and support fast-paced shifts, including weekends and holidays. Prior customer service is a plus, but training is provided.

Qualifications

• Excellent communication and friendly demeanor.
• Ability to follow directions and policies.
• Willingness to work weekends and holidays.
• Basic computer skills for order-taking and POS.
• Ability to multitask in a fast-paced environment.
• Food handling experience is a plus; training provided.
• Physical stamina to stand during long shifts.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Deliver outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Handle physical tasks, including lifting up to 25 lbs. when necessary

Skills

Excellent communication

Customer focus

Multitasking

Team player

Cash handling

POS familiarity

Food handling awareness

Lift 25 lbs

Tools

POS systems

Job description

SmartRecruiters, Inc. in Belleville, IL is seeking a Customer Service Representative for our 4000 West Main St location. This full-time role focuses on delivering friendly, efficient service, taking orders, processing payments, and helping customers with inquiries.

You will work with a team to maintain a clean, organized store and support fast-paced shifts, including weekends and holidays. Prior customer service is a plus, but training is provided.