Pizza Shop: Customer Service & Prep Specialist

Domino's Pizza; Belleville (IL); On-site; USD 28,000 - 35,000; Full time

Job summary

A well-known pizza restaurant in Belleville, United States, seeks a Customer Service Representative. In this role, you will deliver exceptional service, handle customer orders, and ensure a clean working environment. Strong customer service skills and the ability to work efficiently in a fast-paced setting are essential. Flexibility in working hours is required, making this a great opportunity to join a dynamic team dedicated to great food and service.

Qualifications

• Excellent customer service skills with a friendly and empathetic demeanor.
• Strong communication abilities, both verbal and written.
• Proficiency in multitasking and working efficiently under pressure.

Responsibilities

• Answer incoming phone calls and take customer orders accurately.
• Prepare pizzas according to company standards.
• Process cash and credit card transactions with precision.

Skills

Customer service skills

Strong communication

Multitasking

Basic math skills

Education

High school diploma or equivalent

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

Join our dynamic team at Domino's Pizza in Belleville, United States, as a Customer Service Representative! We're looking for friendly, customer-focused individuals to deliver exceptional service and support our busy restaurant operations.

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth restaurant operations
• Assist with various tasks as needed, including cleaning and restocking supplies
• Handle multiple responsibilities simultaneously in a fast-paced setting
• Lift and move items weighing up to 25 lbs. as required

Qualifications

• Excellent customer service skills with a friendly and empathetic demeanor
• Strong communication abilities, both verbal and written
• Proficiency in multitasking and working efficiently under pressure
• Basic math skills for accurate cash handling and order processing
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Flexibility to work weekends, holidays, and various shifts as needed
• Ability to follow directions and adhere to company policies and procedures
• Strong attention to detail to ensure order accuracy and customer satisfaction
• Team player mentality with a willingness to support colleagues
• Previous customer service experience is preferred but not required
• High school diploma or equivalent (preferred)

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