Customer Service Rep(02930) - 4000 West Main St

Domino's; Belleville (IL); On-site; Part time

Job summary

A well-known pizza restaurant in Belleville is seeking a Customer Service Representative to join their team. In this role, you will answer phone calls, take orders, and prepare pizzas to ensure exceptional customer satisfaction. Ideal candidates will possess excellent communication skills and a friendly demeanor. Flexibility to work various shifts, including weekends, is required. Previous customer service experience is a plus, and on-the-job training will be provided.

Qualifications

• Strong ability to follow directions and adhere to company policies.
• Positive attitude even in fast-paced situations.
• Basic computer skills for operating order-taking systems.
• Food handling experience beneficial, training provided.

Responsibilities

• Answer incoming phone calls and take customer orders accurately.
• Prepare and make pizzas according to company standards.
• Process cash and credit card transactions with precision.
• Deliver outstanding customer service and resolve issues promptly.
• Maintain a clean and organized work environment.

Skills

Excellent communication skills

Friendly demeanor

Ability to multitask

Flexibility to work various shifts

Job description

Overview

Join our team as a Customer Service Representative at our Belleville location! We're looking for friendly, efficient, and customer-focused individuals to provide exceptional service at our 4000 West Main St store. As the face of our organization, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellence.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Deliver outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Handle physical tasks, including lifting up to 25 lbs. when necessary

Qualifications

• Excellent communication skills with a friendly and approachable demeanor
• Strong ability to follow directions and adhere to company policies
• Flexibility to work weekends, holidays, and various shifts as needed
• Positive attitude and an easy smile, even in fast-paced situations
• Basic computer skills for operating order-taking and point-of-sale systems
• Ability to multitask efficiently while maintaining attention to detail
• Team player mentality with a willingness to assist colleagues as needed
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Previous customer service experience is a plus, but not required
• Food handling experience is beneficial, but training will be provided

All your information will be kept confidential according to EEO guidelines.