Customer Service Rep(02930) - 4000 West Main St

SmartRecruiters, Inc.; Belleville (IL); On-site; USD 24,000 - 30,000; Full time

Job summary

SmartRecruiters, Inc. in Belleville, IL is seeking a Customer Service Representative for our 4000 West Main St location. This full-time role focuses on delivering friendly, efficient service, taking orders, processing payments, and helping customers with inquiries.

You will work with a team to maintain a clean, organized store and support fast-paced shifts, including weekends and holidays. Prior customer service is a plus, but training is provided.

Qualifications

• Excellent communication and friendly demeanor.
• Ability to follow directions and policies.
• Willingness to work weekends and holidays.
• Basic computer skills for order-taking and POS.
• Ability to multitask in a fast-paced environment.
• Food handling experience is a plus; training provided.
• Physical stamina to stand during long shifts.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Deliver outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Handle physical tasks, including lifting up to 25 lbs. when necessary

Skills

Excellent communication

Customer focus

Multitasking

Team player

Cash handling

POS familiarity

Food handling awareness

Lift 25 lbs

Tools

POS systems

Job description

Customer Service Rep(02930) - 4000 West Main St

• Full-time
• Job Category Org: Store Customer Service Rep

Join our team as a Customer Service Representative at our Belleville location! We're looking for friendly, efficient, and customer-focused individuals to provide exceptional service at our 4000 West Main St store. As the face of our organization, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellence.

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Deliver outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Handle physical tasks, including lifting up to 25 lbs. when necessary
• Excellent communication skills with a friendly and approachable demeanor
• Strong ability to follow directions and adhere to company policies
• Flexibility to work weekends, holidays, and various shifts as needed
• Positive attitude and an easy smile, even in fast-paced situations
• Basic computer skills for operating order-taking and point-of-sale systems
• Ability to multitask efficiently while maintaining attention to detail
• Team player mentality with a willingness to assist colleagues as needed
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Previous customer service experience is a plus, but not required
• Food handling experience is beneficial, but training will be provided

All your information will be kept confidential according to EEO guidelines.