Customer Service & Payments Specialist — Growth Path

Ccffamilyofbrands

Norcross (GA)

On-site

USD 18,000 - 23,000

Full time

14 days+

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Benefits offered by this job

Paid training

Learning modules

Cross-brand training

Key Holder Program

401(k) match

Health insurance

Paid time off

Job summary

Titlemax in Norcross, GA is seeking a Customer Service Representative to help community members access financial solutions and provide exceptional in-store experiences. The role focuses on transaction processing, payments, and cash handling in a fast-paced environment.

We offer hands-on training, a robust benefits package, and opportunities for advancement across our eleven brands, with a strong emphasis on professional development and teamwork.

Qualifications

High school diploma or equivalent required.
Excellent verbal and written communication with customers.
Detail-oriented with accurate data entry abilities.
Proficient with phones, POS, and MS Office.
Must be 18+ years old; valid driver's license and insurance.

Responsibilities

Connect with customers to build relationships and drive repeat business.
Review, validate, and process customer transactions accurately.
Offer financial services that fit customers' lifestyles.
Enter and maintain customer data in the POS system precisely.
Support in-store events and day-to-day store duties.
Uphold compliance with policies and applicable laws.

Skills

Customer service

Communication

Data entry

POS system

MS Office

Driver's license

Bilingual (English/Spanish)

Education

High school diploma

Tools

POS system

Microsoft Office

Job description

We offer hands-on training, a robust benefits package, and opportunities for advancement across our eleven brands, with a strong emphasis on professional development and teamwork.

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