Customer Service & Payments Specialist

Community Choice Financial Family of Brands; Tucson (AZ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid on‑the‑job training

Learning management system access

Cross brand training across 11 brands

Educational reimbursement

Medical insurance options

401(k) and Roth 401(k) match

Life and AD&D Insurance

Discount Marketplace

Job summary

TitleMax in Tucson, AZ is seeking a Customer Service Representative to help customers access financial solutions and process transactions in-store. You will build relationships, handle check cashing, money transfers, and payments while delivering a high-quality experience.

We provide hands-on training, a path for growth, and a comprehensive benefits package. The role is full-time, in-person, with a 40-hour workweek and weekend availability; cross-brand opportunities exist within our network of

Qualifications

• Excellent verbal and written communication with customers.
• Meticulous attention to detail and data accuracy.
• Bilingual English/Spanish is a plus for some locations.
• Must be at least 18 years old and able to meet physical demands.

Responsibilities

• Connect with customers to cultivate lasting relationships.
• Review, validate, and process customer transactions with accuracy.
• Enter customer information into POS system with precision.
• Assist in customer account management and scheduling.
• Maintain store appearance and comply with security procedures.

Skills

Verbal and written communication

Attention to detail

Bilingual English/Spanish

Customer service mindset

18+ years old

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

TitleMax in Tucson, AZ is seeking a Customer Service Representative to help customers access financial solutions and process transactions in-store. You will build relationships, handle check cashing, money transfers, and payments while delivering a high-quality experience.

We provide hands-on training, a path for growth, and a comprehensive benefits package. The role is full-time, in-person, with a 40-hour workweek and weekend availability; cross-brand opportunities exist within our network of