In-Store CSR & Payments Specialist — Growth & Training

Community Choice Financial Family of Brands; Albany (GA); On-site; USD 42,981,000 - 49,594,000; Full time

Benefits offered by this job

Paid training

Learning management system

Cross-brand opportunities

401(k) match

Medical, dental, vision

Job summary

TitleMax in Albany, GA is seeking a Customer Service Representative to help the community access financial solutions. You will process transactions, build relationships, and deliver exceptional in-store experiences while receiving hands-on training and development.

The role offers an in-person, full-time schedule with weekends, a structured benefits package, and opportunities for advancement within the TitleMax family.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Proficiency with phones, POS, and Microsoft Office.

Responsibilities

• Cultivate lasting relationships with customers and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in the POS system.
• Assist in customer account management and collections by accepting payments.

Skills

Verbal communication

Written communication

Detail oriented

Data entry

Customer service

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

TitleMax in Albany, GA is seeking a Customer Service Representative to help the community access financial solutions. You will process transactions, build relationships, and deliver exceptional in-store experiences while receiving hands-on training and development.

The role offers an in-person, full-time schedule with weekends, a structured benefits package, and opportunities for advancement within the TitleMax family.