Bilingual Customer Service Pro — Growth & Leadership Path

Ccffamilyofbrands; Balch Springs (TX); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

Paid on‑the‑job training

Learning modules access

Cross-brand training

Key Holder program

Career advancement

Educational reimbursement

Health insurance options

401(k) with company match

Life and AD&D insurance

Voluntary benefits

Mental health resources

Discount marketplace

Paid time off 12 days first year

Job summary

Titlemax in Balch Springs, TX is seeking a Customer Service Representative (Bilingual) to help people access financial solutions when they need it most. You’ll build connections with a diverse customer base and process transactions (check cashing, money transfers, and payments) while delivering an exceptional in-store experience.

This entry-level role offers hands-on training and coaching as we invest in your long-term success. If you’re seeking growth in a fast-growing company, read on!

Qualifications

• High school diploma or equivalent.
• Excellent communication and customer service.
• Willing to work full-time, including weekends.
• Must be 18+ years old.
• Clean background check.

Responsibilities

• Connect with customers to build lasting relationships.
• Validate and process customer transactions with accuracy.
• Offer personalized financial services to fit customers' needs.
• Enter and maintain customer data in the POS system.
• Assist in on-site events and community initiatives.

Skills

Customer service

Communication

Bilingual (English/Spanish)

Data entry

Cash handling

POS familiarity

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Titlemax in Balch Springs, TX is seeking a Customer Service Representative (Bilingual) to help people access financial solutions when they need it most. You’ll build connections with a diverse customer base and process transactions (check cashing, money transfers, and payments) while delivering an exceptional in-store experience.

This entry-level role offers hands-on training and coaching as we invest in your long-term success. If you’re seeking growth in a fast-growing company, read on!