Customer Service & Payments Specialist

Ccffamilyofbrands; Culver City (CA); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

On-the-job training

Learning resources

Cross-brand training

Leadership program

Career advancement

Educational reimbursement

Health insurance

401(k) plan

Life insurance

Employee discounts

Paid time off

Casual dress code

Job summary

Speedy Cash in Culver City, CA is seeking a Customer Service Representative to help customers access financial solutions and process transactions, including check cashing, money transfers, and payments, while delivering a friendly in-store experience. This entry-level role offers hands-on training, coaching, and development across our Brand family, with opportunities for advancement.

You’ll join a supportive team with a comprehensive benefits package and a focus on growth, professional

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication with customers and colleagues.
• Meticulous attention to detail and data entry accuracy.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Background check required by applicable law.
• Physical demands: standing most of the time, ability to move up to 25 pounds.

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services.
• Enter and maintain customer information in the POS system with precision.
• Build new business by completing daily call campaigns.
• Assist in account management and payments; manage appointments.

Skills

Verbal communication

Written communication

Data entry accuracy

POS system

Microsoft Office

Physical stamina

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Speedy Cash in Culver City, CA is seeking a Customer Service Representative to help customers access financial solutions and process transactions, including check cashing, money transfers, and payments, while delivering a friendly in-store experience. This entry-level role offers hands-on training, coaching, and development across our Brand family, with opportunities for advancement.

You’ll join a supportive team with a comprehensive benefits package and a focus on growth, professional