Customer Service & Parts Coordinator - Growth & 1st Shift

Armada Staffing Group; Fort Wayne (IN); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Starting at $16.00/hour

1st Shift: Monday-Friday

Weekly pay

Health, dental, vision, and life保险

Job summary

Armada Staffing Group is seeking a Customer Service & Parts Coordinator in Fort Wayne, IN. The role supports customers by scheduling service appointments, managing repair requests, and maintaining service tickets and parts inventory.

The position requires strong communication, organizational skills, and basic data-entry proficiency. The candidate will provide friendly front-office support and coordinate with technicians in a fast-paced environment.

Qualifications

• Strong communication and organizational skills.
• Basic computer proficiency and accurate data entry skills.
• Ability to multitask in a fast-paced environment.
• Dependable and team-oriented.

Responsibilities

• Answer incoming calls and assist customers with scheduling service appointments and repair requests.
• Create and manage service tickets with accurate data entry and timely communication with customers and technicians.
• Provide front-office customer service at the counter and over the phone.
• Order, receive, and organize parts while maintaining inventory records.
• Maintain customer, inventory, and service documentation.

Skills

Communication

Organization

Data entry

Multitasking

Team player

Tools

Basic computer software

Job description

Armada Staffing Group is seeking a Customer Service & Parts Coordinator in Fort Wayne, IN. The role supports customers by scheduling service appointments, managing repair requests, and maintaining service tickets and parts inventory.

The position requires strong communication, organizational skills, and basic data-entry proficiency. The candidate will provide friendly front-office support and coordinate with technicians in a fast-paced environment.