Automotive Parts Specialist – Growth, Training & Benefits

Rohrman Automotive Group; Fort Wayne (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Affordable 401(k)

Paid Time Off (PTO)

Maternity & Paternity Leave

Paylocity Pay On Demand

Employee Discounts

Continuous Training & Mentorship

Employee Tenure & Recognition Program

Fun Company Events

Job summary

Rohrman Automotive Group is hiring a Parts Specialist in Fort Wayne, Indiana. You will assist retail and shop customers, pull and fill orders, provide quotes, and manage back-ordered parts in a fast-paced dealership environment.

The role emphasizes customer service, knowledge of automotive parts, and the ability to lift up to 50 pounds within a warehouse-style setting. Training and team support are provided by Rohrman Auto.

Qualifications

• Prior experience in a dealership or automotive parts environment preferred; entry-level candidates encouraged to apply.
• Basic familiarity with automotive parts, vehicle systems, or parts catalog software.
• Strong customer service skills - friendly, professional, and efficient under pressure.
• Ability to lift up to 50 pounds and work in physically active warehouse-style environment.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Assist retail and shop customers in selecting required parts in a friendly, professional, and efficient manner.
• Pull and fill orders from stock; locate out-of-stock parts from outside sources and place emergency orders when necessary.
• Provide accurate price quotes and complete parts requests for the service department and body shop in a timely manner.
• Track and follow up on back-ordered parts; notify customers when special-order parts are received.
• Receive, stock, and replenish parts inventory daily; assist with physical inventory counts.
• Process charge sales, issue credits for returns, and ensure all internal parts requests are properly billed on repair orders.
• Stay current on manufacturer technical bulletins, new products, and product updates through ongoing training.

Skills

Customer service

Teamwork

Communication

Physical stamina

Valid driver's license

Tools

Parts catalog software

Job description

Rohrman Automotive Group is hiring a Parts Specialist in Fort Wayne, Indiana. You will assist retail and shop customers, pull and fill orders, provide quotes, and manage back-ordered parts in a fast-paced dealership environment.

The role emphasizes customer service, knowledge of automotive parts, and the ability to lift up to 50 pounds within a warehouse-style setting. Training and team support are provided by Rohrman Auto.