Customer Service & Order Support Specialist

Ariens Company; Wisconsin; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) match and profit-sharing plans

Tuition Reimbursement

Paid holidays

Short Term Disability

Job summary

An outdoor power equipment manufacturer in Brillion, WI is looking for a Customer Service Representative to be the key contact for customers. This role involves responsible order processing, effective communication with internal teams, and supporting customer needs. Candidates should have a high school diploma or GED, with at least 2 years of customer service experience. The company offers comprehensive benefits, including insurance options and a 401(k) plan.

Qualifications

• Minimum of 2 years of experience in customer service.
• Ability to make decisions and solve problems with leadership direction.
• Judgment to evaluate need for exceptions to meet customer expectations.

Responsibilities

• Responsible for order processing for customers as it relates to the parts business.
• Communicate process and system issues related to order processing to leadership.
• Actively attend and participate in required trainings.

Skills

Customer service experience

Problem-solving

Multi-tasking

Education

High school diploma or GED

Completion of a two-year post high school program

Job description

An outdoor power equipment manufacturer in Brillion, WI is looking for a Customer Service Representative to be the key contact for customers. This role involves responsible order processing, effective communication with internal teams, and supporting customer needs. Candidates should have a high school diploma or GED, with at least 2 years of customer service experience. The company offers comprehensive benefits, including insurance options and a 401(k) plan.