Customer Service Pro for Active Lifestyle Brand (On-Site)

Active Life Promo; Appleton (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

A purpose-driven company in Appleton, WI is seeking a Customer Service Representative to support a nationwide network of independent distributors. The role involves providing responsive support, handling inquiries, and ensuring customer satisfaction. Ideal candidates will possess strong communication and problem-solving skills, with experience in customer service preferred. This full-time position is on-site and offers the opportunity to contribute to a company that values quality and impact.

Qualifications

• Experience in customer service or account support preferred.
• Background in custom manufacturing or Promotional Products Industry is a plus.

Responsibilities

• Provide friendly, responsive support to distributors and partners.
• Handle inquiries, resolve issues, and ensure a high-quality customer experience.
• Process orders accurately and efficiently.
• Manage client accounts and maintain detailed records.
• Collaborate with internal teams to deliver timely solutions.

Skills

Communication skills

Problem-solving skills

Customer service experience

Positive mindset

Job description

A purpose-driven company in Appleton, WI is seeking a Customer Service Representative to support a nationwide network of independent distributors. The role involves providing responsive support, handling inquiries, and ensuring customer satisfaction. Ideal candidates will possess strong communication and problem-solving skills, with experience in customer service preferred. This full-time position is on-site and offers the opportunity to contribute to a company that values quality and impact.