Pro Customer Service/Sales

The Home Depot; West Bend (WI); Sur place; USD 35 000 - 55 000; Plein temps

Résumé du poste

A leading home improvement retailer is seeking a Pro Customer Service Sales representative in West Bend, Wisconsin. This full-time role focuses on delivering exceptional service to professional customers, including contractors and property owners. Responsibilities include assisting customers at the Pro Desk, managing deliveries, and providing expert product recommendations. Ideal candidates will possess strong sales skills and product knowledge, with the ability to maintain professional relationships. Collaboration and communication are essential for success in this role.

Qualifications

• Must effectively communicate and build relationships with Pro customers.
• Experience in sales and customer service is beneficial.
• Knowledge of product offerings is essential.

Responsabilités

• Deliver exceptional service to Pro customers.
• Collaborate with team members to achieve sales goals.
• Monitor inventory and execute sales initiatives.

Connaissances

Customer relationship management

Sales experience

Product knowledge

Bilingual communication

Description du poste

Join to apply for the Pro Customer Service Sales role at The Home Depot

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other
• Consumer Services