Customer Service & Order Support Specialist

Staffmark Group; Murrieta (CA); On-site; USD 44,000 - 46,000; Full time

Benefits offered by this job

Weekly pay

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k) plan

Job summary

Staffmark Group is hiring a Customer Service Representative in Murrieta, CA. You will serve as the primary contact for customers, handle inquiries, process orders through EDI and portals, and support sales with strong relationship building.

The role emphasizes excellent communication, attention to detail, and the ability to work independently in a fast-paced environment. Bilingual English/Spanish is a plus but not required.

Qualifications

• High school diploma or GED required; Associate degree preferred.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Ability to learn and navigate customer portals, EDI systems, and order management software.

Responsibilities

• Serve as the primary point of contact for customers, providing exceptional service.
• Partner with the sales team to build strong customer relationships and exceed expectations.
• Process and enter customer orders accurately through EDI systems and portals.

Skills

Communication skills

Bilingual English/Spanish (plus)

Attention to detail

Problem solving

Independent work

Education

High school diploma or GED

Associate degree preferred

Tools

EDI systems

ERP platforms

Order management software

Job description

Staffmark Group is hiring a Customer Service Representative in Murrieta, CA. You will serve as the primary contact for customers, handle inquiries, process orders through EDI and portals, and support sales with strong relationship building.

The role emphasizes excellent communication, attention to detail, and the ability to work independently in a fast-paced environment. Bilingual English/Spanish is a plus but not required.