Client Services & Admin Specialist — Mobility Solutions

Talentify; Huntingdon Valley (PA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401k

Long Term Disability

Tuition Reimbursement

Job summary

National Seating & Mobility is seeking an administrative support professional to handle phone inquiries, coordinate client appointments, and assist with data entry and inventory. The role requires a high school diploma and strong communication, organization, and customer-focused skills.

The ideal candidate will maintain professionalism and support ongoing policy updates and training. The position emphasizes accurate documentation, timely follow-up with clients and caregivers, and collaboration

Qualifications

• High School Diploma or GED.
• Communication Proficiency.
• Computer Proficiency.
• Organizational Skills.
• Customer/Client Focus.

Responsibilities

• Answer phone calls and manage inquiries professionally; bring inquiries to a conclusion when possible.
• Coordinate with branch staff and clients/caregivers to set evaluations, delivery and repair appointments.
• Assist in completion of work orders and verify client information and funding eligibility.
• Enter data, scan documents and file accordingly.
• Assist with physical inventory and prepare inventory documentation.
• Support continuing education by staying updated on NSM policies and attending courses as assigned.
• Perform follow-up calls efficiently and professionally.
• Maintain regular and predictable attendance and perform related duties as assigned by branch leadership.

Skills

Communication proficiency

Computer proficiency

Organizational skills

Customer/client focus

High school diploma or GED

Education

High School diploma or GED

Job description

National Seating & Mobility is seeking an administrative support professional to handle phone inquiries, coordinate client appointments, and assist with data entry and inventory. The role requires a high school diploma and strong communication, organization, and customer-focused skills.

The ideal candidate will maintain professionalism and support ongoing policy updates and training. The position emphasizes accurate documentation, timely follow-up with clients and caregivers, and collaboration