Administrative & Customer Care Specialist

ANDYS SEASONING INC; St. Louis (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

A food seasoning company in St. Louis, Missouri is seeking a Clerical/Customer Service Assistant to ensure excellent service to customers and employees. This full-time role involves handling calls, managing inquiries, processing customer orders, and supporting administrative tasks like mail handling and supply management. Candidates should possess strong customer service skills, proficiency in Microsoft products, and a high school diploma. Experience in a similar role is preferred, with a focus on teamwork and problem-solving.

Qualifications

• Customer service experience is required.
• Experience using computers is essential.

Responsibilities

• Answer, screen, and transfer calls on a multi-line phone system.
• Communicate with callers in a professional, friendly, and efficient manner.
• Act as the first point of contact for all clients and visitors.
• Process customer orders utilizing the Great Plains (GP) system.
• Ensure compliance with food safety, quality, and legal requirements.

Skills

Proficient in Microsoft products

Customer/Client Focus

Problem Solving/Analysis

Time Management

Teamwork Orientation

Technical Capacity

Education

High School Diploma (Associate's Degree or Business School Preferred)

Tools

Computer

Copy machine

Fax machine

Laptop

Slide projector

Printer

Nortel phone system

Job description

A food seasoning company in St. Louis, Missouri is seeking a Clerical/Customer Service Assistant to ensure excellent service to customers and employees. This full-time role involves handling calls, managing inquiries, processing customer orders, and supporting administrative tasks like mail handling and supply management. Candidates should possess strong customer service skills, proficiency in Microsoft products, and a high school diploma. Experience in a similar role is preferred, with a focus on teamwork and problem-solving.