Customer Service & Order Fulfillment Specialist

Value Added Distributors, LLC; Iron Mountain (MI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Paid vacation and holidays

401(k) with employer match

PTO

Holiday pay

Job summary

Value Added Distributors in Iron Mountain, MI is seeking a full-time Customer Service Representative to join our team. You will process orders, coordinate order entry, and keep customers informed about status and due dates.

We offer a competitive wage and benefits including health insurance, dental, vision, paid vacation, 401(k) with employer match, PTO and holiday pay. This role is Monday–Friday, 8:00 AM–4:30 PM, and emphasizes accuracy, teamwork, and customer satisfaction.

Qualifications

• High school diploma or equivalent is required.
• Experience with order processing and administrative recordkeeping is preferred.
• Proficient with Word and Excel; typing speed 35+ WPM.

Responsibilities

• Process purchase orders and manage order entry.
• Coordinate expedite/deferral requests and keep customers informed.
• Assist Outside Sales and QA with documentation.

Skills

Order fulfillment procedures

Administrative recordkeeping

Typing 35+ WPM

Problem-solving

Prioritization

Organizational skills

Attention to detail

Customer service

Communication skills

Independent work

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Value Added Distributors in Iron Mountain, MI is seeking a full-time Customer Service Representative to join our team. You will process orders, coordinate order entry, and keep customers informed about status and due dates.

We offer a competitive wage and benefits including health insurance, dental, vision, paid vacation, 401(k) with employer match, PTO and holiday pay. This role is Monday–Friday, 8:00 AM–4:30 PM, and emphasizes accuracy, teamwork, and customer satisfaction.