Customer Service / Order Entry Specialist

Ultimate Staffing; Houston (TX); On-site; USD 28,000 - 30,000; Full time

Job summary

Ultimate Staffing is seeking an Order Fulfillment Specialist for a leading manufacturing company in the Southwest Houston area. The role is 100% in-office with competitive compensation and growth opportunities.

Starting compensation is $20-$22/hour, dependent on experience. You will enter and process customer orders, verify pricing and inventory, respond to inquiries, and coordinate with internal departments to ensure timely and accurate fulfillment.

Qualifications

• 2 years of experience in billing/invoicing required.
• Bachelor's degree preferred.
• 1-2 years' experience with ERP system preferred.

Responsibilities

• Enter and process customer orders accurately while verifying pricing, product availability, and shipping details.
• Respond to customer inquiries regarding orders, products, delivery status, and account information.
• Coordinate with internal departments to ensure timely and accurate order fulfillment.
• Resolve customer issues, complaints, and order discrepancies in a professional and timely manner.
• Maintain accurate customer records and provide administrative support to the customer service team.

Skills

Billing & Invoicing

Education

Bachelor's degree

Tools

ERP system

Job description

A leading manufacturing company in the Southwest area of Houston, TX is seeking an Order Fulfillment Specialist to join their team. This is an excellent opportunity with a great work culture, competitive compensation and benefits, as well as room for growth within the organization. Starting compensation $20-$22/hour depending on experience. This is role is 100% in office.

Qualifications:

• 2 years' experience in billing/invoicing required
• Bachelor's degree preferred
• 1-2 years' experience with ERP system preferred

Responsibilities:

• Enter and process customer orders accurately while verifying pricing, product availability, and shipping details.
• Respond to customer inquiries regarding orders, products, delivery status, and account information.
• Coordinate with internal departments to ensure timely and accurate order fulfillment.
• Resolve customer issues, complaints, and order discrepancies in a professional and timely manner.
• Maintain accurate customer records and provide administrative support to the customer service team.
  

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.