Customer Service & Order Entry Specialist

Performance Foodservice; Fort Worth (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Performance Foodservice in Fort Worth, TX, is seeking a Customer Service Representative to assist customers with order entries and inquiries, ensuring satisfaction and timely responses. You will interact with customers, vendors and coworkers in a professional manner.

Responsibilities include inputting customer orders and credits, handling invoicing data, resolving order problems, requesting samples, and supporting daily administrative tasks such as checking faxes and mail.

Qualifications

• High School Diploma or GED or equivalent.
• 6–12 months in customer service, call center or related area.

Responsibilities

• Input customer orders.
• Input customer credits.
• Input order and invoicing information accurately and in a timely manner.
• Assist customers with orders and problems; contact vendors and requests samples.
• Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
• Perform administrative responsibilities such as checking faxes and mail daily, writing sample requests and special orders when necessary.
• Attend training and Customer Service meetings.
• Performs other related duties as assigned.

Skills

Customer service

Education

High School Diploma/GED or Equivalent

Job description

Performance Foodservice in Fort Worth, TX, is seeking a Customer Service Representative to assist customers with order entries and inquiries, ensuring satisfaction and timely responses. You will interact with customers, vendors and coworkers in a professional manner.

Responsibilities include inputting customer orders and credits, handling invoicing data, resolving order problems, requesting samples, and supporting daily administrative tasks such as checking faxes and mail.