Customer Service & Order Entry Specialist

Apogee Components; Colorado Springs (CO); On-site; USD 30,000 - 45,000; Full time

Job summary

Apogee Components is seeking a Client Servicing professional in Colorado Springs. This frontline role is pivotal as it serves as the first point of contact for customers, requiring both data entry and superb customer service capabilities.

The successful candidate will manage customer inquiries through multiple channels, process orders efficiently, and maintain a welcoming atmosphere. This role emphasizes teamwork and a strong focus on customer satisfaction.

Qualifications

• Knowledge of internet and email applications.
• Ability to handle interruptions well.
• Friendly and outgoing personality.

Responsibilities

• Answer phones and assist walk-in customers.
• Process daily customer purchases and follow up on orders.
• Maintain a clean and safe work environment.

Skills

Customer service focus

Problem solving

Time management

Technical skills

Interpersonal skills

Education

High school diploma

Job description

Apogee Components is seeking a Client Servicing professional in Colorado Springs. This frontline role is pivotal as it serves as the first point of contact for customers, requiring both data entry and superb customer service capabilities.

The successful candidate will manage customer inquiries through multiple channels, process orders efficiently, and maintain a welcoming atmosphere. This role emphasizes teamwork and a strong focus on customer satisfaction.