Customer Service Order Entry

6AM City, LLC; False Pass (AK); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K plan

Commuter benefits

Job summary

Adecco is recruiting for a customer service position located in Cranberry Twp, PA. This role is with a global company that manufactures and distributes safety equipment and devices.

Responsibilities include order entry, product knowledge, credit processing, mis-shipments resolution, and handling multiple computer sessions to support customers. The position pays $21 per hour with rotating shifts and benefits available.

Qualifications

• 1-2 years of customer service experience.
• Excellent communication and active listening skills.
• Proficient in MS Office; SAP & Salesforce a plus.
• Strong data entry and attention to detail.
• Ability to multi-task in a fast-paced environment.
• Positive attitude toward changes.
• Ability to prioritize and complete tasks on time.

Responsibilities

• Fulfill order entry transactions – data entry of PO’s
• Build knowledge of all major product groups to properly support customer contacts
• Process credit requests, resolve mis-shipments and provide proof of deliveries
• Provide customer support while expertly navigation between multiple computer sessions

Skills

Communication

Active listening

Data entry

Multitasking

Adaptability

Time management

Attention to detail

Education

1-2 years customer service experience

Tools

MS Office

SAP

Salesforce

Job description

Job Description

Adecco is recruiting for a customer service position located in Cranberry Twp, PA . This is working for a global company who manufactures and distributes safety equipment and devices.

If you are detail oriented and customer focused this is a great opportunity for you!

Duties and responsibilities:

• Fulfill order entry transactions – data entry of PO’s
• Build knowledge of all major product groups to properly support customer contacts
• Process credit requests, resolve mis-shipments and provide proof of deliveries
• Provide customer support while expertly navigation between multiple computer sessions

Qualifications:

• Strong verbal and written communication skills
• Proficient in active listening to fully understand customer needs
• Proficient with Microsoft Office (MS Word, Excel and PowerPoint). Knowledge of SAP & Salesforce is a plus
• Excellent data entry skills and attention to detail
• Ability to multi-task in a high volume, fast paced work environment
• Proven ability to approach any change or new situation with a positive attitude
• Ability to prioritize and complete tasks in a timely and accurate manner
• 1-2 years previous experience in customer service role

Salary $21/hr

Schedule is 8am-4:30pm and 9am-5:30pm rotating weekly

Pay Details: $21.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.