Order Entry & Customer Support Specialist

6AM City, LLC; False Pass (AK); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K plan

Commuter benefits

Job summary

Adecco is recruiting for a customer service position located in Cranberry Twp, PA. This role is with a global company that manufactures and distributes safety equipment and devices.

Responsibilities include order entry, product knowledge, credit processing, mis-shipments resolution, and handling multiple computer sessions to support customers. The position pays $21 per hour with rotating shifts and benefits available.

Qualifications

• 1-2 years of customer service experience.
• Excellent communication and active listening skills.
• Proficient in MS Office; SAP & Salesforce a plus.
• Strong data entry and attention to detail.
• Ability to multi-task in a fast-paced environment.
• Positive attitude toward changes.
• Ability to prioritize and complete tasks on time.

Responsibilities

• Fulfill order entry transactions – data entry of PO’s
• Build knowledge of all major product groups to properly support customer contacts
• Process credit requests, resolve mis-shipments and provide proof of deliveries
• Provide customer support while expertly navigation between multiple computer sessions

Skills

Communication

Active listening

Data entry

Multitasking

Adaptability

Time management

Attention to detail

Education

1-2 years customer service experience

Tools

MS Office

SAP

Salesforce

Job description

Adecco is recruiting for a customer service position located in Cranberry Twp, PA. This role is with a global company that manufactures and distributes safety equipment and devices.

Responsibilities include order entry, product knowledge, credit processing, mis-shipments resolution, and handling multiple computer sessions to support customers. The position pays $21 per hour with rotating shifts and benefits available.