Customer Service & Operations Technician (Contract)

Russell Tobin; Stevens Point (WI); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(k) retirement savings

Employee discounts with preferred vendors

Job summary

Russell Tobin is seeking a Default Services Technician in Stevens Point, Wisconsin, for a 6–12-month contract. The role involves managing recovery inventory, handling inbound and outbound calls, processing vendor payments, and providing professional customer service. Ideal candidates will have experience in customer service, administrative support, or finance, with strong attention to detail and multitasking skills. This position offers $17-$19/hour on W2, weekly pay, and opportunities for growth in a fast-paced financial services environment.

Qualifications

• Experience in customer service, administrative support, or finance-related environments preferred.
• Comfortable handling inbound and outbound calls professionally.
• Ability to work efficiently in a fast-paced setting while maintaining accuracy.

Responsibilities

• Manage recovery inventory, ensuring accurate tracking and organization.
• Handle inbound and outbound calls, assisting with account-related inquiries.
• Process vendor bill payments while maintaining accuracy.
• Maintain organized records and support day-to-day operational workflows.
• Provide professional customer service and assist with issue resolution.

Skills

Customer service experience

Administrative support experience

Operations experience

Attention to detail

Multitasking skills

Job description

Russell Tobin is seeking a Default Services Technician in Stevens Point, Wisconsin, for a 6–12-month contract. The role involves managing recovery inventory, handling inbound and outbound calls, processing vendor payments, and providing professional customer service. Ideal candidates will have experience in customer service, administrative support, or finance, with strong attention to detail and multitasking skills. This position offers $17-$19/hour on W2, weekly pay, and opportunities for growth in a fast-paced financial services environment.