Customer Service & Office Operations Specialist

PMG COS AZ LLC; Lake Havasu City (AZ); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Dental insurance

Health insurance

Paid time off

Job summary

PMG COS AZ LLC seeks a dependable Customer Service Representative to handle daily customer communications by phone and email, and to assist with office operations. The role involves coordinating with internal teams and maintaining organized customer and order data across multiple systems.

The ideal candidate is professional, organized, and comfortable with business software, able to manage multiple tasks in a fast-paced environment. Office-based with regular customer interactions.

Qualifications

• Strong phone and email communication skills.
• Professional and friendly customer interaction.
• Ability to gather and record customer information accurately.
• Comfortable assisting both phone and walk-in customers.

Responsibilities

• Support daily communication with customers.
• Assist with office operations and documentation.
• Coordinate with internal teams to keep order information organized across systems.
• Route requests to the appropriate department and support coordination.

Skills

Phone communication

Email communication

Customer information handling

Organizational skills

CRM usage

Multi-tasking

Tools

Google Workspace

Zoho CRM

WooCommerce

Fishbowl Inventory

Job description

PMG COS AZ LLC seeks a dependable Customer Service Representative to handle daily customer communications by phone and email, and to assist with office operations. The role involves coordinating with internal teams and maintaining organized customer and order data across multiple systems.

The ideal candidate is professional, organized, and comfortable with business software, able to manage multiple tasks in a fast-paced environment. Office-based with regular customer interactions.