Customer Service & Office Coordinator

The Home Depot; Anchorage (AK); On-site; USD 38,000 - 52,000; Full time

Job summary

A dynamic logistics company in Anchorage, Alaska seeks a motivated Customer Service Representative to join their team. The role involves being the first point of contact for customers, providing exceptional service, resolving issues, and addressing inquiries. Ideal candidates will have a high school diploma, at least 2 years of customer service experience, and strong communication skills. This position offers a chance to be part of a team that’s redefining final mile delivery.

Qualifications

• Minimum of 2 years of experience in customer service or office administrative tasks.
• Outstanding communication and interpersonal skills to build and maintain positive customer relationships.
• Ability to adapt to a fast-paced, customer-driven environment.

Responsibilities

• Provide customers with accurate information regarding their orders and delivery status.
• Resolve customer issues efficiently and elevate unresolved matters to the appropriate supervisor.
• Collaborate with colleagues to maintain exceptional customer service.

Skills

Customer service skills

Communication skills

Problem-solving abilities

Organizational skills

Education

High school diploma or equivalent

Tools

MS Office Suite

ERP systems

Job description

A dynamic logistics company in Anchorage, Alaska seeks a motivated Customer Service Representative to join their team. The role involves being the first point of contact for customers, providing exceptional service, resolving issues, and addressing inquiries. Ideal candidates will have a high school diploma, at least 2 years of customer service experience, and strong communication skills. This position offers a chance to be part of a team that’s redefining final mile delivery.