Customer Service & Office Admin Pro

RGH ENTERPRISES INC; Maryland; On-site; USD 32,000 - 48,000; Full time

Job summary

RGH ENTERPRISES INC in Baltimore is seeking an Office/Administrative professional to manage front-office tasks, data entry, and customer communications. The role requires accuracy, reliability, and proficiency with Excel, Google Sheets, and Microsoft Office.

The position offers a daytime, Monday–Friday schedule in a small office environment, emphasizing strong written and verbal communication and good attendance.

Qualifications

• High school diploma or GED; 1–3 months related experience.
• Strong written and verbal communication skills.
• Proficient with Microsoft Office and data entry.

Responsibilities

• Answer telephones, respond to email correspondence, and file.
• Enter customer orders into the system.
• Email, fax, and mail invoices.
• Assist customers with problems or concerns.
• Process and enter customer payments into accounting system.
• Call customer accounts with past-due invoices to obtain payment status.
• Reconcile Customer Accounts.
• Process Invoice Files.
• Enter the daily production sheets and credit card log.
• Schedule and dispatch service calls and deliveries.
• Place supply orders.
• Check email for orders. Report to managers on emergencies and new supplies that need to be ordered promptly. Other duties as assigned

Skills

Excel

Microsoft Office

Google Sheets

Typing 40 wpm

Education

High school diploma or GED

Tools

Accounting software

Job description

RGH ENTERPRISES INC in Baltimore is seeking an Office/Administrative professional to manage front-office tasks, data entry, and customer communications. The role requires accuracy, reliability, and proficiency with Excel, Google Sheets, and Microsoft Office.

The position offers a daytime, Monday–Friday schedule in a small office environment, emphasizing strong written and verbal communication and good attendance.