Customer Service Manager - State Farm Agent Team Member

Nick Fellers - State Farm Agent; Tinley Park (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Flexible hours

Growth potential

Job summary

Nick Fellers - State Farm Agent in Tinley Park, IL, is looking for a full-time Agent Team Member who is outgoing and customer-focused. You will establish customer relationships, provide friendly customer service, and work with the agent to achieve marketing goals.

The ideal candidate will have excellent communication skills and a motivation to succeed in the insurance field. Compensation ranges from $35,000 to $50,000 annually with opportunities for paid time off and advancement within the agency.

Qualifications

• Successful track record of meeting sales goals/quotas preferred.
• Excellent interpersonal skills.
• Excellent communication skills - written, verbal and listening.
• People-oriented and dedicated to customer service.
• Experience in a variety of computer applications, particularly Windows.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.
• Develop leads and market appropriate products.
• Maintain a strong work ethic and commitment to success.

Skills

Interpersonal skills

Communication skills

Organizational skills

Self-motivated

Job description

Full Time • Tinley Park, IL

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Successful track record of meeting sales goals/quotas preferred
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Ability to work in a team environmentProperty and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $35,000.00 - $50,000.00 per year